Recrafting

We are doing our best to keep up with the growing surge in re-crafting along with balancing shipments of new boots to our valued retail partners. Due to our current volume, your recraft may take up to 60-90 days.

*Recraft orders placed after 10/1/23 will not be delivered until end of Jan 2024. 

To have a pair of Olathe Boots restored:

  1. Fill out the information in the form below and submit,
  2. Print the email confirmation,
  3. Enclose the email confirmation with your boots,
  4. Mail to:
    ATTN: Recraft
    330 Industrial Dr. 
    Mercedes, TX 78570

For information about recrafting services please call Customer Service at 1-800-717-1853. We will return your recrafted boots via FedEx upon completion. Completion time will vary depending on the current volume of work.

If you live outside the USA, please do not send your boots made from exotic skins for repair. International wildlife regulations may prevent their safe return.

The Work Order # can be found inside your Olathe Boots (six numbers - 254473, or four numbers and a letter - 4567L).

Olathe Boots Work Order # Sample Photos

Watch the video below to see what you need to do to get your boots repaired and back on your feet.

Required fields

Please provide the four to six digit work order number.
Please provide the work order letter or select N/A.
Please provide the size.
Please provide the width.
Please provide your first name.
Please provide your last name.
Please provide your email address, and ensure it is valid.
Please provide your work phone, and ensure it is properly formatted.
Please provide your home or mobile phone, and ensure it is properly formatted.
Please provide your address, no PO Boxes.
Please provide your city, no special characters allowed.
Please provide your state.
Please provide your five digit zip code.

Select one:

Please provide your recrafting option.

Complete recrafting including new outsoles, heels, welts, spring steel shanks, and leather and cushion insoles, if needed.

Select a sole type:

Please provide your recrafting option.

New crepe outsoles and heels (original welts and midsoles will remain). Leather must be in like-new or good condition.

Select a crepe color:

Please provide your recrafting option.

New heel bases, rubber heel caps, pulls, boot stretching, etc.